Come along for a view of our expert care team in action. 天美传媒 - we deliver expert HVAC and plumbing services nationwide. This video showcases the dedication of our team to provide professional service and local care for your home system needs.
BW/Cook 天美传媒
Serving Michiana since 1911
Expert home services鈥攍ocally managed with national brand support. Quick repairs, full upgrades, or anything in between.
With any new HVAC, Indoor Air Quality, Water Heater or Water Treatment 天美传媒 Advantage Program lease agreement, we will make your payments for the first 6 months.
Valid on new Advantage Program lease agreements from 7/1/26 to 9/30/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease costs and payment schedule.
Jul 1, 2026
- Sep 30, 2026
Up to $500 off new HVAC system when bundled with water and air quality upgrades
When you lease or purchase a new HVAC system, save up to $500 when you add qualifying water treatment or indoor air quality solutions.
Offer available on qualifying products. $300 off when bundled with one water or indoor air quality product. $500 off when bundled with two water or indoor air quality products. Promotion must be claimed by 8/9/26 and installed by 8/15/26.
Jun 24, 2026
- Aug 9, 2026
Caring for your home鈥檚 vital systems doesn鈥檛 have to be stressful or leave a huge dent in your finances. BW/Cook 天美传媒 is here to make things easier for you. Serving Michiana since 1911, we鈥檝e spent over 100 years supporting Elkhart, IN, and nearby towns with dependable HVAC and plumbing 聽services. Our team is committed to keeping your home鈥檚 systems operating safely and efficiently, whether you need routine maintenance, a system upgrade, or a fast repair.
We handle everything from heating and cooling to plumbing fixes. Our experienced professionals are ready to tackle any job, large or small, so you can enjoy peace of mind, energy efficiency, and cost savings.
We believe quality service starts with skilled professionals and the right tools. All of our technicians are fully licensed, bonded, and insured, and hold ACE certification, ensuring every project meets the highest industry standards for safety and performance.
You'll always get local Mishawaka experts who understand the needs of Elkhart and the Michiana region. Our work is backed by the 天美传媒 Guarantee, including quality installation, so you can be confident every service is completed to manufacturer specifications.
Membership Plans to Protect Your Home and Budget
Surprise repair bills can be stressful, leaving you wondering how they鈥檒l get paid. Fortunately, our flexible membership plans are designed to help you manage costs and protect your home鈥檚 essential systems.
天美传媒 Advantage Program鈩�: Upgrade to the latest equipment with no upfront investment, plus enjoy full coverage for parts and labor, annual maintenance, and priority service whenever you need it.
Maintenance+: A smoothly running system is a must. And we offer regular tune-ups, exclusive repair discounts, priority scheduling, and extended equipment life that does just that.
These membership options offer year-round protection and help you avoid unexpected expenses. Choose the plan that fits your needs and rest easy knowing your home is well cared for.
Over a Century of Serving Mishawaka and Michiana Communities
Since 1911, BW/Cook 天美传媒 has been dedicated to serving the Michiana community with reliable home solutions. From Goshen and Mishawaka to Granger and beyond, we鈥檙e committed to providing safe, effective service tailored to our local climate and community needs.
Homeowners across the region rely on us for expert HVAC and plumbing solutions. Whether you need a quick emergency repair, ongoing maintenance, or a custom system upgrade, our team delivers prompt, professional service you can count on. After all, we鈥檝e been doing this for over 100 years!
Call us to schedule your service and experience the difference of a team that truly cares about your home and community.
Our Experts Make You Feel Right at Home
Creating comfortable, efficient homes with expert service and innovative solutions.
The 天美传媒 Guarantee
We promise that every piece of equipment we work on and install will be set up with care and precision—exactly as the manufacturer intended.
Fast Response, Anytime You Need Us
From emergency repairs to routine maintenance, we respond quickly to keep small HVAC issues from becoming major disruptions.
Licensed, Bonded & ACE-Certified Experts
Our nationally certified, ACE-certified professionals are licensed, bonded, and insured, delivering top-tier expert service with complete peace of mind.
Schedule Anytime, Day or Night
Book your appointment whenever it's convenient for you. Our scheduling and customer support are available 24 hours a day, 7 days a week.
BW/Cook 天美传媒 offers a unique blend of local dedication and national strength. As part of the 天美传媒 family鈥攁 trusted national brand serving communities nationally since 1996鈥攚e combine the personal attention of a local business with the advanced resources of a nationwide network.
Our deep roots in Elkhart and Michiana mean we understand the unique challenges of our area and can tailor solutions to fit your needs. Backed by the support and innovation of a national organization, we鈥檙e able to offer the latest in comfort technology and customer care. From Bristol and Middlebury to Nappanee and beyond, our team is committed to delivering reliable service with a personal touch. When you choose us, you get the best of both worlds: local expertise and national reliability.
"Derrick explained the problems, identified my options, and did the work efficiently."
S
"These guys are so friendly and professional and do a very thorough job."
J
"He can repair the most stubborn problems with his expertise."
J
"Chris W did an excellent job getting my AC ready for the cooling season."
C
"We have had great experiences with BW Cook 鈥� we needed a new toilet installed due to a bad clog and Derrick came out quickly to help us."
S
"Great customer service! Professional and very timely!"
M
"They were here at 8:00 a.m. sharp the next morning and were done in 45 minutes."
B
"Very pleased with air conditioner maintenance service checkup."
M
"Scheduling was easy with technicians working after what I call normal hours."
K
"Our technician Mason was very professional and just a great guy."
K
"Punctual, courteous, and efficient."
J
"They were very professional and answered all of our questions."
E
"The tech was very nice and informative."
S
"He was very thorough and had to dodge some nesting wasps and yellow jackets in the process."
J
"He knew his business very well. Not a pushy salesman."
t
"Very clean and neat job, appreciated."
J
"Very thorough and very professional."
J
"Very professional, knew his stuff, and shared a lot of great information."
P
"The technician was knowledgeable and efficient."
A
"He came in, was very informative and helpful."
T
"They worked well together; they were great with communication."
A
"Always pleased with the professionalism of technicians."
J
"These two are very professional and knowledgeable with products and service."
L
"The tech explained what the problem was and what it would take to fix it, and also explained alternatives."
R
"BW has been working and installing at my house since 2008; they are a trusted resource in my home ownership."
K
"He not only fixed our sump pumps, but he was super helpful with explaining things and providing helpful tips."
R
"Michael did a great job today keeping our system running smoothly."
J
"Very professional and very pleasant."
H
"The guys were on time and very informative."
A
"They evaluated what was needed and got everything done with no hassles and in a timely fashion."
Prompt, Friendly, and Informative Service
Prompt, friendly, and informative service. Derrick explained the problems, identified my options, and did the work efficiently. Good outcome - I highly recommend this organization.
I trust them!
Had my water heater flushed. These guys are so friendly and professional and do a very thorough job. I also signed up for yearly maintenance for HVAC and water heater maintenance. Yep. I trust them!
Jeremy Is a Miracle-Worker
We have the plumbing service too, and Jeremy is a miracle-worker! He can repair the most stubborn problems with his expertise. We are genuinely thankful for his assistance.
Excellent job getting my AC ready
Chris W did an excellent job getting my AC ready for the cooling season. He was prompt, quick, and efficient. I highly recommend BW/Cook 天美传媒.
Highly recommend!
We have had great experiences with BW Cook 鈥� we needed a new toilet installed due to a bad clog and Derrick came out quickly to help us. He helped me pick out a good toilet and then came out bright and early the next morning to install it. He even installed our bidet in the master bathroom for free. Highly recommend!
Great Customer Service
Great customer service! Professional and very timely! Would highly recommend. Needed a water softener replaced; Zach and Hayden did an amazing job.
Well done! Thank you!
Booked online for repair of a leaky toilet. They were here at 8:00 a.m. sharp the next morning. Diagnosed quickly as loose gasket inside tank, which they drained, repaired, and were done in 45 minutes. The cost was very reasonable thanks to my monthly membership discount. Well done! Thank you!
Very Friendly Technician
Very friendly technician. Very pleased with air conditioner maintenance service checkup.
Same Day Service!
Same Day Service! Scheduling was easy with technicians working after what I call normal hours. Rollie was our tech. He was great! 1/2-hour call ahead was right on. Walked us through our issue and fixed it immediately. Thank you!
Service Was Excellent
As always, our hot water heater and softener service was excellent. Our technician Mason was very professional and just a great guy. Highly recommend!
Did a Great Job
Taso was our technician. Did a great job. Punctual, courteous, and efficient.
Very professional and helpful
Dennis and his partner changed out our furnace and A/C. They were very professional and answered all of our questions. I would definitely recommend your company to anyone needing HVAC services.
Everything went fine
Everything went fine and the tech was very nice and informative.
He treated the conditioner as if it were his own.
Michael Tharp serviced our air conditioner this morning. He was very thorough and had to dodge some nesting wasps and yellow jackets in the process. He treated the conditioner as if it were his own.
Very Highly Recommended
Mike was my technician. He is a great guy. He knew his business very well. Not a pushy salesman. Very highly recommended.
Very good job installing our new furnace
Very good job installing our new furnace and central air. Very clean and neat job, appreciated. Would definitely recommend them, five stars all the way.
Jordon was awesome!
Jordon was awesome! Very thorough and very professional. Reported what he did and was very knowledgeable!
Austin was great!
Austin was great! Very professional, knew his stuff, and shared a lot of great information. I will call again if I have any other HVAC or water heater issues.
Great response time
Great response time, given the high temps. The technician was knowledgeable and efficient. Had us going within 30 minutes or so.
Austin Was a Great Help
Austin was a great help, he came in, was very informative and helpful. He did his job to the fullest extent in making sure my AC was working. Great job :)
Wonderful Service from William & Danan
William H. and Danan W. were both courteous, genial, helpful, informative, patient with our questions, and very skilled at their job! They worked well together; they were great with communication.
We are so thankful for their wonderful service!
~ Judy & Tiffany Culp
Technician Highly Competent
Prompt response. Technician highly competent. Fair and honest in inspection. Always pleased with the professionalism of technicians. They are always courteous and knowledgeable.
Very professional and knowledgeable
I recently had John Whitfield and Cheyenne. These two are very professional and knowledgeable with products and service. Great attitudes and welcomed back to my house and time.
On time, professional, courteous
On time, professional, courteous: the tech explained what the problem was and even what it would take to fix it. He also explained alternatives. I will definitely use their services again.
BW Is Simply the Best in the Business!
BW has been working and installing at my house since 2008; they are a trusted resource in my home ownership. Brad, thank you for the quick response to my family鈥檚 needs, and thank you for all the saving; it was greatly appreciated. BW is simply the best in the business!
Zach Was Amazing!
Zach just left our house and was amazing! He not only fixed our sump pumps, but he was super helpful with explaining things and providing helpful tips. He was efficient arriving here and getting the work complete without rushing. If we could do more than 5 stars, we would.
Michael Did a Great Job
Michael did a great job today keeping our system running smoothly. Happy to be Advantage customers!
Very professional and very pleasant
Have a great service man, Rollie. Very professional and very pleasant, and I feel very confident knowing my furnace and my air conditioner are both in top shape.
On time and very informative
The guys were on time and very informative about the system and the needs for the house.
They were friendly and professional
Rollie and Kody from BW COOK just performed a regular maintenance call to service our air conditioner. They were friendly and professional in every way. They evaluated what was needed and got everything done with no hassles and in a timely fashion. Our AC works beautifully thanks to their regular inspections.
